The Fine Print

Every company has a fine print section. Sadly, even us. However, we have our fine print in larger font here so that you can look through it. 

Terms and Conditions:

All hires are subject to Infinite Sound Solutions terms & conditions which follow below.

We are Infinite Sound Solutions, LLC (“the integrator”, or “we”) located at 349-L Copperfield Blvd, Unit 524, Concord, NC 28025. If we agree to hire any audio goods or components (“the equipment”) to you (“the hirer”, or “you”), this will be subject to the following terms and conditions. 

All orders placed by the Hirer are subject to these Terms and Conditions which are complete and exhaustive and override any other terms, conditions and provisions referring to the Equipment or to the business arrangements between the Hirer and the Integrator. Any conflicting terms in documents passing between the Hirer and the Integrator shall have no legal effect.

Nothing said or done by any agent, employee or servant of the Integrator which varies the terms of this agreement shall be binding on the Integrator unless reduced into writing and signed by the Integrator and specifically varying the terms of this agreement. The period of hire shall commence on the date of the signed Sales Order and until the Installation is complete.

Section 1 General

1.1 If you are hiring on behalf of a business or organization you confirm that you have the necessary authority to enter into this contract on behalf of that business or organization, and that you will indemnify us against all losses and expense which may be incurred if this is not the case.

1.2 We reserve the right to decline some or all of your order, for any reason.

Section 2 Contract

2.1 You may place your hire order with us by email, phone, mail or in person.

2.2 We will provide you with an order quote confirming availability (or otherwise) of the Equipment and stating total costs including installation, delivery or other applicable charges. We will also provide you with a set of these terms and conditions.

2.3 The contract between us will be formed when you advise us that you accept the order quote.

2.4 Subject to the following clauses of this agreement, the period of hire shall continue for the duration of installation and commencement. 

2.5 If for any reason the Installation is not completed within a reasonable amount of time following the date on which the period of hire is to commence, the Integrator may by notice to the Hirer terminate this agreement and neither party shall have any liability to the other after such termination except the Integrator will return any deposit paid by the Hirer to the Integrator under this agreement.

2.6 Equipment purchased by Hirer shall not be returned without Manufacturer Approval. Hirer will be responsible for all charges resulting from returned equipment.

Section 3 Hire Charges

3.1 Our hire charges and all other applicable charges will be as shown in the order quote. The order quote will also show the date the charges will be due.

Section 4 Obligations of the Hirer:

The Hirer shall:

4.1 Punctually pay all sums due to the Integrator under this agreement.

4.2 Notify the Integrator of any change in the Hirer's address and/or contact details.

Section 5 Payment

5.1 At our discretion we may ask for payment in full prior to delivery, payment within 30 days of delivery, or we may ask for a deposit prior to delivery with the balance within 30 days. The precise structure of payment will be specified in the order quote.

5.2 We accept payment by cash, check, or wire transfer.

5.3 Where any payment is not made by the date specified in the order quote we shall be entitled to charge interest on the outstanding amount at the maximum rate allowed by law.

Section 6 Installation

6.1 Installation charges will be shown in the order quote. We may wish to carry out a free site inspection before installation and you agree to allow as such access as we reasonably require for this purpose.

6.2 Where we are unable to carry out installation through error or fault on your part, we reserve the right to charge for our time at the rates shown on the order quote.

Section 7 Risks

7.1 The risk in the Equipment will pass to you upon installation.

Section 8 Protection of Intellectual Property

8.1 All design, execution, and installation processes are protect under this contract as Intellectual Property.

8.2 Intellectual Property may not be disseminated to any other entity other than Integrator and Hirer unless written permission by Integrator is given.

8.3 Intellectual property shall be protected from the quotation till the installation is complete.

8.4 Should Hirer violate section 8 in any manner, Integrator has the right to charge at their discretion up to, but may not exceed, 20% of total quoted project costs, excluding Equipment sells.

Section 9 Cancellations

9.1 You will not be entitled to cancel the contract once the Equipment has been installed or delivered, unless we agree to such cancellation.

9.2 If you are a business customer and wish to cancel the contract more than 4 days before the start of the hire we will refund monies paid less any delivery, restocking fee or similar charge which we incur. Design fees are not refundable.

9.3 If you are a business customer and wish to cancel the contract within 4 days of the start of the hire the following cancellation charges will apply (being a percentage of the installation charge excluding delivery charges).

a) 72 -96 hours before start of installation – 25% of installation charge.

b) 48 - 72 hours before start of installation –50% of installation charge.

c) 24 – 48 hours before start of installation –75% of installation charge.

d) Less than 24 hours before start of installation – 100% of installation charge.

Section 10 90 Day Warranty period

10.1 You agree to properly maintain the Equipment during the period of the hire and to notify us as soon as reasonably practicable if there is a problem with the operation of any item of Equipment.

10.2 Any damaged or faulty item of Equipment should be returned, at your expense (subject to clause 10.3) to us. In no circumstances should you proceed to repair any item of Equipment without our prior approval.

10.3 Where the problem with the Equipment is caused by a fault not discoverable by reasonable examination in terms of clause 6.2 above, we will reimburse you for reasonable transportation costs and for hire charges during the period when the Equipment could not be used due to this fault. However our obligation under this clause does not cover faults caused by misuse wear and tear, accident or neglect.

10.4 You shall not alter or modify the Equipment or use it for purposes for which it is not designed.

10.5 You agree that we have a right of access to the Equipment in order to inspect, repair or replace it and you authorize us to enter any property where the Equipment is located or where we reasonably believe it

to be located, to carry out such inspection, repair or replacement.

Section 11 Liability and Indemnity

11.1 To the fullest extent permissible under law, we will not be liable for any losses you incur arising out of or in connection with the fault of the installed Equipment.

11.2 Notwithstanding the terms of clause 11.1 in the event that we are held liable for losses which you have incurred arising out of or in connection with the installation of the Equipment, our liability to you shall be limited to a sum equal to the amount paid by you for the installation costs.

11.3 You agree to indemnify us at all times in respect of all claims by any person in relation to any injury, loss, claim or expense arising out of or in connection with the use of the Equipment

11.4 If you are a consumer, this clause 8.1 does not affect your statutory rights.

Section 12 Termination of Hire

12.1 We shall be entitled to terminate the contract immediately and to repossess the Equipment at any time where you are in breach of these terms and conditions, or you take any steps, or if any process or action is started which, in our reasonable opinion suggests that your solvency is in doubt.

12.2 Where the provisions of 12.1 apply, you authorize us to enter any property where we reasonably believe Equipment to be, in order to repossess such Equipment.

Section 13 Governing law

13.1 These terms and conditions and the contract for the hire of the Equipment are governed by law and are subject to the exclusive jurisdiction in court.